Privacy Policy
1. Introduction
Russian Language & Arts Charlotte ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (rlaclt.org) or enroll in our programs.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information: We collect personal information that you voluntarily provide when registering for our programs, including:
- Parent/guardian name and contact information (email, phone, address)
- Student name (English and Russian), date of birth, language proficiency
- Emergency contact information
- Medical information (allergies, conditions, medications, special needs)
- Insurance and healthcare provider information
- Electronic signatures from enrollment packet
2.2 Automatically Collected Information: When you visit our website, we may automatically collect:
- Browser type and version
- IP address
- Pages visited and time spent on pages
- Referring website addresses
- Device information
3. How We Use Your Information
We use the collected information for the following purposes:
- Process registrations and manage student enrollments
- Communicate important program information and updates
- Provide emergency contact and medical care when necessary
- Process tuition payments and maintain financial records
- Improve our programs and services
- Send newsletters and promotional materials (with consent)
- Comply with legal obligations
- Ensure safety and security of students
4. Information Sharing and Disclosure
4.1 We Do Not Sell Your Information: We will never sell, rent, or lease your personal information to third parties.
4.2 Limited Sharing: We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in operating our website, processing payments, or conducting business (e.g., payment processors, email service providers)
- Legal Requirements: When required by law, court order, or government regulation
- Emergency Situations: With emergency responders or medical personnel in urgent situations
- With Consent: When you have given explicit permission
5. Children's Privacy
Our programs serve children ages 4-18. We take children's privacy seriously and comply with applicable laws, including the Children's Online Privacy Protection Act (COPPA).
We only collect information about children from parents or legal guardians. We do not knowingly collect personal information directly from children under 13 without parental consent.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:
- Encrypted data transmission (SSL/TLS)
- Secure password-protected systems
- Limited staff access to personal information
- Regular security audits and updates
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Photo and Video Notice
By enrolling your child, you acknowledge that photos and videos may be taken during school activities, performances, and events. These images may be used for:
- Website and social media posts
- Promotional materials and brochures
- Newsletter and blog content
- Annual reports and presentations
Full names are generally not published with photos. If you have specific concerns about your child's image being used, please contact us in writing.
8. Cookies and Local Storage
Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. Cookies are small data files stored on your device.
Local Storage: Our registration form uses your browser's local storage to save form progress, allowing you to return and complete registration later. This data is stored only on your device and is automatically cleared upon successful registration submission.
You can control cookies and clear local storage through your browser settings. However, disabling these features may limit your ability to use certain features of our website.
9. Your Privacy Rights
You have the right to:
- Access your personal information we have collected
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt-out of marketing communications
- Request limitations on photo/video usage
To exercise these rights, please contact us using the information below.
10. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Student records are typically retained for 7 years after program completion.
11. Third-Party Links
Our website may contain links to third-party websites (e.g., social media platforms, payment processors). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Russian Language & Arts Charlotte
Email: info@rlaclt.org
Phone (English): (704) 651-5869
Phone (Русский): (980) 585-6880
Address: 6100 Sardis Rd, Charlotte, NC 28270
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
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